29 Apr'24
30 Apr'24
1 room, 2 guests
THE FRITZ Düsseldorf
North Rhine-Westphalia | Mon, 29 Apr - Tue, 30 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹9,792
₹8,353
/ night + ₹616 tax
THE FRITZ Düsseldorf
Dusseldorf
4.5/5
(123 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
Lift/ Elevator
24-hour front desk
Hotel safe deposit box (not room safe box)
Multilingual Staff
Newspaper
Smoke-free property
Property rules
Check-in: After 03:00 PM, Check-out: 11:00 AM
Cancellation till check-in available, with ClearChoice Max
About property
Konigsallee - 0.3 km / 0.2 mi
K21 Staendehaus - 0.4 km / 0.3 mi
Stilwerk Duesseldorf - 0.5 km / 0.3 mi
Savoy Theater - 0.5 km / 0.3 mi
Wochenmarkt Carlsplatz - 0.9 km / 0.6 mi
Roncalli's Apollo Variety Theatre - 0.9 km / 0.6 mi
Kö-Bogen - 1 km / 0.6 mi
Duesseldorf City Museum - 1.1 km / 0.7 mi
Hofgarten - 1.1 km / 0.7 mi
Elvis Presley Exhibition - 1.1 km / 0.7 mi
Kaufhof - 1.1 km / 0.7 mi
Film Museum - 1.1 km / 0.7 mi
Bolkerstrasse - 1.1 km / 0.7 mi
Marktplatz - 1.2 km / 0.7 mi
Düsseldorf Christmas Market - 1.2 km / 0.7 mi
The nearest airports are:
Düsseldorf Intl. Airport (DUS) - 15.6 km / 9.7 mi
Cologne - Bonn Airport (CGN) - 51.9 km / 32.2 mi
The preferred airport for THE FRITZ Düsseldorf is Düsseldorf Intl. Airport (DUS).
Amenities: Make use of convenient amenities, which include concierge services and shopping on site.Business Amenities: Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.Dining: Enjoy a satisfying meal at FRITZ's FRAU FRANZI serving guests of THE FRITZ Düsseldorf. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
See all 58 photos
₹8,353
+ ₹616 tax
/ night
₹9,792
15% off
No cost EMI from ₹2,990
Breakfast included
Location
Dusseldorf, North Rhine-Westphalia, 40215
Ratings & reviews
4.5/5
(123 reviews)
5
75
4
29
3
12
2
4
1
3
Location
Rooms
Service
Value
Hygiene
avoid
1/5
·
Wander757340 on Feb 19, 2024
Hello, I booked this hotel for one night with my husband and 1 year old daughter on 20/12/2023. We arrived promptly at check-in time due to my toddler desperately needing a nap. We were faced with a very unwelcoming receptionist who took the utmost pleasure in informing us that we were not allowed to check-in to our hotel room because we didn't add our baby to the reservation. She insisted that we had to book ANOTHER hotel room so that my baby was on a reservation as well so that there wouldn't be more than 2 people in one room. She informed us that it was impossible for all 3 of us were not able to stay in the same room if we only had one reservation. I have travelled to over 25 countries, stayed in literally hundreds of different accommodations and not once have I ever had this said to me. Every hotel that is adults only clearly states it on their website. I always check this and have never had any issues like the one I faced here. I asked if this happens often and she said yes, unfortunately just last week they had the same issue, so I suspect this is a recurring issue at the hotel. The receptionist's first explanation for having to book two rooms was due to a safety policy that states only two people could be in a room due to "fire regulations," a law that prevents them from going over maximum capacity in the case of a fire. So then I explained to her that there must be a mistake on behalf of the hotel, as the room lists a baby bed as an amenity directly on the hotel's website for the room we booked. She then proceeded to say that actually, children were not allowed at the hotel, and it clearly states that in the terms and conditions of our booking. So wait.. a baby bed is offered as an amenity directly on the hotel's website and room we booked but children are not allowed at the hotel? First the issue was that we did not book 2 rooms and then once she realized that there was an error on the hotel's website she changed the story to children not being allowed all together? Which is it? Regardless, there was a clear mistake on behalf of the hotel but instead she kept insisting that it was MY fault, even though there was NO indication on the website that babies were not allowed. It turns out that AFTER guests (we) pay a NON-REFUNDABLE booking, the terms and conditions inform us that no children are allowed. It was literally impossible to know this beforehand! Why would I book a hotel room that doesn't allow children if I have one? After being yelled at in front of other guests with my toddler in my arms, I made the decision to just check-in and take my daughter up to the room for her nap. My husband was forced to wait in the lobby for nearly 2 hours until the receptionist could speak with the manager, who actually never showed up even though I requested to speak to him/her. Eventually the message was relayed through the receptionist that they would allow us to sleep together and this would be a very special exception to their policy. We never received an apology or were offered compensation of any sort. I am still appalled at how poorly we were treated, especially while traveling with a baby. It's such a shame because aside from the horrible service the hotel was stunning in almost every way. I'm still very upset over this and how I was treated in front of my child. I'd still like to be compensated in some way for this absolutely horrid stay that ruined my entire family's vacation, but I never heard back from management when I tried to contact them.
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NICE HOTEL BUT TERRIBLE BREAKFAST CHOICES
3/5
·
Pauline D on Dec 15, 2023
Nice hotel on the top end of konigsalle approx 15 /20 min walk to start of the Xmas markets. Don’t waste your money getting breakfast if it’s not included as it’s not good, there’s no warm foods available. Same every day….cold boiled eggs lettuce, olives, gherkins, salami, cheese, yoghurt, fruit, and bread altho we went down at 9.15am one morning to find no bread left and asked the lady in charge for a slice and she said no that’s it once it’s gone!!!……There is an Aldi on the corner if you want anything. No kettle for tea or coffee in rooms. We booked a balcony room as I’d read the rooms were very small and it was fine altho a chair would be nice instead of 2 high bar stools 6” so close to the tv screen! Rooms very clean and some staff were excellent and some not so pleasant. It is approx 20 min walk to train station. All in all a decent hotel but when your paying around £150 per night one would expect at least an omelette or some bacon or sausages to start the day…..
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Think twice before booking this hotel
1/5
·
Janou C on Dec 05, 2023
Unfortunately the hotel didn't live up to the reviews. We checked into a standard room and a balcony room by a very unfriendly receptionist. When we got to our room the rooms where not what we expected. There were stains on the carpet and curtains, a malfunctioning heating system (read; no heating in winter times) and a bathroom that look nice but was poorly upkept. The thing that disappointed us most was the breakfast from 7:00-10:00. Barely any choice to begin with, and most things were gone by 8:30. Which means if you want bread or juice you'd have to get there in the first hour or you'd get stuck with dry old bread or rotten fruit. And don't even think about asking the staff, as they are the most unfriendly staff I've ever come across. It seems there's a policy against smiling or friendliness in the hotel. The only positive thing is the receptionist that checked us out, she seemed very shocked and disappointed with our treatment and reimbursed the drinks we managed to book on our room.
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Absolutely wonderful
5/5
·
bobbin_7 on Dec 04, 2023
We stayed here for 2 nights as part of a group whilst visiting the Dusseldorf Christmas markets. The hotel is in a great location within easy walking distance of the markets and the shops. Rooms were modern, clean and very comfortable. Breakfast was of a very high quality as was the service generally. The Fritz Hotel was one of the best city hotels I've ever stayed in and wouldn't hesitate to recommend it to others. I hope to return one day.
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Would be very happy to return
5/5
·
ingS6781RN on Oct 19, 2023
We loved our stay at The Fritz Hotel. The hotel is tastefully decorated, and well-located for exploring the city. If you are arriving by car like us, there are several parking garages available nearby. Our room was comfortable, clean and very quiet. We did not hear any noise from other rooms or from the outside. The service was also great. We had a slight issue with our booking upon checking in but the staff resolved it swiftly and offered us a drink on the house to make up for the trouble. Perfect. I would highly recommend making time for breakfast as it is delicious (including the coffee). It also currently runs until 11am on the weekend, which is an additional plus if you are enjoying a relaxing getaway. It was honestly such a pleasure. We are looking forward to planning our next visit.
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Design Double Room
151.0 sq.ft · Courtyard
Smoking policy – non-smoking available
TV
Heating
Soundproof
Air conditioning
+ 9 more
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹959
/ night
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₹8,353
+ ₹616 tax
/ night
₹9,792
15% off
No cost EMI from ₹2,990